Frequently Asked Questions

What is the role of CAPIC?

The Canadian Association of Professional Immigration Consultants (CAPIC) is the professional organisation created for Regulated Canadian Immigration Consultants and founded on the four pillars of education, information, lobbying, and recognition. CAPIC leads, connects, protects, and develops the protection, serving the best interests of its members.

As the voice of immigration consultants, we have always been committed to promoting and protecting the integrity of the profession.


Why should I use a Registered Canadian Immigration Consultant (RCIC)?

RCICs are experts in Canadian immigration law and practice. They are trained, tested, certified, and required to stay informed regarding immigration changes, so that their advice is accurate and current. RCICs will help you choose the best program to obtain your permanent or temporary residence.


How can I check if someone is a Registered Canadian Immigration Consultant?

RCICs are listed on the official ICCRC website. Consumers can consult this website to ensure that their consultant is registered or to find other RCICs in their area.


How can I file a complaint against an RCIC?

All complaints against RCICs must be filed with the ICCRC. If you have any issues with the immigration services you were provided, you can contact the ICCRC in the following ways:


Membership


What are the advantages of becoming a member?

Membership advantages are outlined here. The IMMeForum, IMMeCentre, and reduced seminar prices are just some of the many ways we reward our members.


How long does it take to become a member?

Typically, membership subscription takes around ten business days to process. This figure may vary, however, depending on the total amount of membership requests that CAPIC receives at a given time.


If copying ICCRC ID or certificates is strictly prohibited, how can I copy and submit them to CAPIC for membership application purposes?

CAPIC has the explicit authorization from the ICCRC Registrar to reproduce an ICCRC Certificate or ID card to confirm ICCRC membership when a person is applying for and/or renewing their CAPIC membership.

To view the Certification Reproduction Exemption Letter from the ICCRC Registrar, click here.


Seminar


How much does it cost to attend a seminar?

Depending on the seminar, non-member fees tend to cost around $75. Members tend to pay around $50, and students (non-members) pay around $75. For the exact costs of a specific seminar, please refer to the seminar registration form.

Although we aim to keep seminar costs consistent, prices may vary depending on several factors, such as whether the event is a workshop, a half-day event, or a full-day event. Take advantage of CAPIC's Seminar Bundle, a unique package of seminars available at a discounted price. The "Bundle" special is offered from January 1st to April 30th each year and includes all seminars, except the NEC (now the NCIC).


Will I have to report my attendance to the ICCRC or will CAPIC do it for me?

CAPIC always reports in-person attendance to the ICCRC. However, if you are attending by webinar, please note that you will be required to fill the ICCRC CPD Reporting Form and CPD Certification Form before submitting them to the ICCRC.


When will the recording of the seminar I attended be released?

Recordings are normally released within two weeks, following the seminar date. As soon as the seminar recording is released, it will be posted under the "My CPD Programs" section of the User's Homepage. For more information regarding the release date of the recordings, please contact Alex Cheng at techsupport@capic.ca.


I never received the recording from the seminar I attended. Can you help me?

We recommend that you check the spam folder of your inbox if you have not received an email regarding the seminar recording. Seminar recordings are now accessible on our website under the "My CPD Programs" section of the User's Homepage. Please contact Alex Cheng at techsupport@capic.ca if you require the seminar recording email to be sent again.


Where can I find the invoice for the seminar I paid for?

Please log in to your account, click on “User's Homepage", and click on “Invoices, receipts and coupons”.


Webinars & Recordings


How can I access the webinar?

You will be sent the login instructions for the webinar upon registering. The webinar login information can now be found on the User's Homepage under the "My CPD Programs" section as well.

If you do not receive this information or are unable to locate it on the User's Homepage, please contact Alex Cheng at techsupport@capic.ca.


How can I access the recording as a non-member?

To access the recording, you are required to log in to the User’s Homepage. To log in, please enter the email address you used when registering for our seminar, and enter the password listed in the confirmation email when you first registered for our seminar. If you forgot your password, you can reset it by clicking on the “Forgot your password” section, shown here.


Other Inquiries


Can I have the contact information from one of your immigration consultants?

Due to privacy legislation, CAPIC is unable to provide the contact information for individual members. If you know the member you wish to contact, you can search that information here. If you require assistance to reach a CAPIC Member, please call us at 416-483-7044. We will be glad to pass on your contact information to the member in question.


Can I work with an immigration consultant (from your list)?

CAPIC does not make such arrangements nor do we provide referral services. If you are interested in an internship or establishing a business relationship with a member, please call us at 416-483-7044 and we will pass on your contact information.


How do I become a Regulated Canadian Immigration Consultant (RCIC)?

CAPIC is not the regulatory body for such matters. The ICCRC (Click Here) is the sole body responsible for regulating immigration consultants, ensuring that they are licensed and respectful of the rules of practice. If you wish to receive more information regarding the process to become an immigration consultant, please contact the ICCRC toll free at 1-877-836-7543.

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