Frequently Asked Questions
The Education Partner Program (EPP) is an ambitious CAPIC initiative to bring its members and Canadian educational institutions together that are designated learning institutions (DLIs) in international student recruitment. Through EPP, CAPIC serves as a bridge between RCICs and educational institutions. Members earn recruitment commission through the program. RCICs would be able to send eligible international students to schools that have signed agent agreements with CAPIC (partner schools) and receive the requisite commission.
The Education Partner Program is open to all CAPIC members. Please follow the steps listed below to join the program:
- Go to the EPP section of your CAPIC member account.
- Click “I want to join the EPP.”
- You will be asked to watch the video: “I Want to Join the EPP” – it will walk you through the process.
- Complete the EPP member information form.
- You will then have access to download the EPP Member Agreement.
- Complete the agreement in full and upload it through the EPP section.
CAPIC signs agent agreements with partner schools and assists EPP members in filing student applications to them. When students arrive in Canada and register with the schools, they issue commission to members through CAPIC. CAPIC transfers 100% of the commission received to the EPP members who recruited these students; CAPIC charges a minimal administrative fee for cost recovery purposes.
Commission amounts vary according to each agent agreement, and it is usually a percentage of the tuition fee paid by the student. EPP members can view the commission structure for each school on the EPP platform when they become EPP members.
There is no cost for joining EPP. However, CAPIC charges a minimal administrative fee when commission is received. At present, the Board has approved the charges within the range of $100 to $250. A fee chart is available on the EPP Member Agreement.
CAPIC charges the administrative fees to the credit card saved in the member’s account upon approval of the member’s commission invoices. A paid invoice for the administrative fee can be found in the “Invoices” section of the member’s account.
CAPIC will charge an administrative fee only when the commission for the referred student has been released by the partner school. However, this situation may change in the future, in which case, all EPP members will be notified.
EPP partner schools include private and public institutions, at all study levels and in all Canadian provinces and territories. All post-secondary EPP partner schools offer Post Graduate Work Permit programs. EPP members can view the full list, on the EPP platform (DLI tab on the EPP landing page).
CAPIC can only help members by arranging agreements with Designated Learning Institutes but all efforts toward recruiting international students must be undertaken by EPP members. CAPIC either submits applications on behalf of the members or provides instructions on the application process, according to individual protocols required by each school. If needed , CAPIC will also negotiate with the institutions to represent members at select educational fairs. Also, CAPIC will take care of any invoicing issues.
CAPIC has created a dedicated platform for the EPP. EPP members can view the application process on the respective DLI profile.
CAPIC signs agent agreements with these DLIs and only CAPIC is recognized as the agent. EPP members are not allowed to contact the institutions directly, as this is an infringement of your agreement with CAPIC. The EPP partner schools do not communicate with any unrecognized third parties as it contradicts Canada’s Privacy Act. It may also create confusion at multiple levels and may harm the student’s prospects by delaying applications.
CAPIC does not counsel on student assessment. CAPIC’s responsibility limits to submitting applications and providing administrative support for the process. The issuance of Offer Letters rests solely on the DLIs.
EPP members will process the study permit application of the client according to IRPA, IRPR, and IRCC guide. CAPIC will not assist in obtaining Study Permits. However, members may seek peer advice from the IMMeForum.
In the event of a student not showing up for the classes, filing for refund, or changing schools, etc., generally, the school will not issue the commission for such students.
In such a case, the member should immediately notify CAPIC with details. CAPIC will review and may write to the respective school for an appropriate solution.
DLIs review their contracts/agreements with agents periodically and tend to weed out non-performing agents. We will review member performance annually and may ask for improvement when necessary.
Although charging or not charging for a study permit application is the service arrangement between a member and their clients, please note that the Code of Professional Conduct for College of Immigration and Citizenship Consultants Licensees (the Code) requires RCICs to disclose commission fees and to clearly distinguish between other types of immigration services. Therefore, CAPIC urges all EPP members to familiarize themselves with the Code and comply with it.
CAPIC strongly recommends that EPP members attend international student events to stay informed on the international education sector. CAPIC also suggests that members undertake the Canada Course for Education Agents (CCEA), jointly conducted by ICEF, Languages Canada, and the Canadian Association of Public Schools International, with the support of the Canadian Consortium for International Education.
You can contact Mr. Ziaad Ghantous, CAPIC EPP coordinator, at ziaad@capic.ca or by phone at 416-483-7044 ext. 30.