Dory Jade, RCIC, C.DIR

Chief Executive Officer

Dory has been an RCIC for over fourteen years and has served on various boards for the last ten. As CAPIC CEO, he achieves sound organizational governance through by-laws and policy, working closely with the Board of Directors, senior federal and provincial government officials, and the CAPIC team to strengthen the professional culture and its legal framework.

Having chaired committees at CSIC, the ICCRC, and CAPIC, Dory applies his knowledge of finance, management, and communications to legal cases, government lobbying, and parliamentary and standing committee procedures.

Dory obtained a Bachelor’s in Communications from the University of Notre Dame and the Chartered Director designation from the Directors College at McMaster University’s De Groote School of Business. He helped create and build the Immigration Consultancy Program (AEC) at Vanier College and CEGEP Saint-Laurent.

Monica Poon

Operations Manager

Monica is the proverbial glue that holds the CAPIC team together. Part of the association since its inception in 2005 (and the pioneering Organization of Professional Immigration Consultants prior to that), Monica plans, directs, and coordinates all of CAPIC's operations and ensures that each member's expectations are met.

Monica O'Brien, RCIC

Education Manager

Monica has been practising as an RCIC for over twenty years and is experienced in many practice areas. A CAPIC volunteer since inception, she has served as Ontario Chapter Chair and as a member of the National Board. With a fundamental belief in giving back to the profession, Monica also mentors new consultants.

At CAPIC, Monica plans and organizes seminars and liaises with local chapters to put together engaging events. For the National Education Plan, Monica ensures topics meet members’ needs, are CPD-relevant, and practical.

Monica holds English and Phys. Ed degrees from York University and obtained her Immigration diploma from Seneca College. In her spare time, she plays defense on her hockey team and delights in travelling with her spouse and 13-year-old twins! Monica lives in Claremont, Ontario, and is a lifelong Habs fan.

Dianne Bukaka

Administrative Coordinator

Dianne is the administrative and event coordinator, and is fully bilingual in English and French. She possesses more than ten years of experience in administrative work. At CAPIC, Dianne provides customer service, promotes membership, and guides and directs all incoming calls. She also informs members and the general public about events, seminars, membership, and CAPIC as a whole.

Dianne was born in Madison, Wisconsin, but moved to the Democratic Republic of the Congo (DRC) when she was seven years old and lived there for twelve years. She returned to the US for college in Charlotte, North Carolina, before moving to Toronto. Dianne enjoys reading, knitting, and singing.

Alex Cheng

Technical Support Coordinator

Alex responds to enquiries regarding seminar registration and technical issues, and assists members to troubleshoot issues encountered when accessing membership services through CAPIC's website, including the IMMeForum and the IMMeCentre.

Alex also oversees the logistics and on-site setup of equipment for seminars and events, and handles the technical aspects of the office's operation. He coordinates various IT projects that facilitate access to membership services and is also involved in the development of the membership management system.

Born in Hong Kong and raised in Toronto, Alex holds a Bachelor of Science degree from the University of Toronto. While specializing in biological chemistry, he also took computer-related courses as electives. Alex is a photography enthusiast and likes to work on DIY projects in his free time.

Shumu Haque

Membership Coordinator

Shumu's job responsibilities include receiving and processing membership applications and helping out members with their general questions and concerns. She also coordinates and takes part in various membership events across the country.

Born in Sri Lanka and brought up in Bangladesh, Shumu completed her diploma in Print and Broadcast Journalism from Humber College in Toronto. She is fluent in Bangla, English, Hindi/Urdu, a little bit of Gujarati, and has a special interest in issues pertaining to human rights and equality across the globe. A voracious reader, Shumu is also passionate about writing and travelling.

Fiona Lobo

Social Media Marketing Assistant

Fiona is CAPIC’s in-house social media specialist, possessing sound project management and marketing skills and an eye for compelling content. Fiona oversees CAPIC’s presence on its network of social media platforms, curating user-friendly content that fosters engagement and brand visibility, working effectively with other members of the team on SEO, marketing campaigns, and branding.

Robert McClements

Senior Communications Coordinator

Robert works on a wide range of communications and lobbying initiatives at CAPIC, including government submissions, the bimonthly CAPIC newsletter, promotional campaigns, press releases, and letters.

Born and raised in Montreal, Robert holds two Bachelor of Arts degrees in Creative Writing and English (Hons.) from Concordia University, and a Master's in English from York University. When not crouched in front of his computer, Robert can be seen crouched in front of his computer. He likes philosophy and music.

Kunal Thakur

Business Development Coordinator

Kunal joined CAPIC as a student member and has been connected with the immigration sector for well over a decade. He holds Canada Course for Education Agents (CCEA) certification and enjoys working with international students and placing them in DLIs in Canada and matching their interests. He is the coordinator for the newly launched Education Partner Program, which brings RCICs and DLIs together. He likes to read, watch cricket, and spend time with his family.

Kunal has travelled extensively across the globe, covering almost all continents except Antarctica and South America.