Dory Jade, Chief Executive Officer, CAPIC

Chief Executive Officer

Dory has been the CEO of CAPIC since 2016. He has practiced as Immigration Consultant for over fifteen years and has served on various boards for the last thirteen. As CAPIC CEO, he achieves sound organizational governance through by-laws and policy, working closely with the Board of Directors, senior federal and provincial government officials, and the CAPIC team to strengthen the professional culture and its legal framework.

Having chaired committees at several Boards, Dory applies his knowledge of finance, management, and communications to legal cases, government lobbying, and parliamentary and standing committee procedures. Dory obtained a Bachelor’s in Communications from the University of Notre Dame and the Chartered Director designation from the Directors College at McMaster University’s De Groote School of Business. He was keynote speaker at several events such as the Conference Board and the National Citizenship and Immigration Conference. Dory contributed to written articles in national newspapers and was guest speaker on national radios and TV stations.

Monica O'Brien, Education Manager, CAPIC

Education Manager

Monica has been practising as an RCIC for over twenty years and is experienced in many practice areas. A CAPIC volunteer since inception, she has served as Ontario Chapter Chair and as a member of the National Board. With a fundamental belief in giving back to the profession, Monica also mentors new consultants.

At CAPIC, Monica plans and organizes seminars and liaises with local chapters to put together engaging events. For the National Education Plan, Monica ensures topics meet members’ needs, are CPD-relevant, and practical.

Monica holds English and Phys. Ed degrees from York University and obtained her Immigration diploma from Seneca College. In her spare time, she plays defense on her hockey team and delights in travelling with her spouse and 13-year-old twins! Monica lives in Claremont, Ontario, and is a lifelong Habs fan.

Monica Poon, Operations Manager

Operations Manager

Monica is the proverbial glue that holds the CAPIC team together. Part of the association since its inception in 2005 (and the pioneering Organization of Professional Immigration Consultants prior to that), Monica plans, directs, and coordinates all of CAPIC's operations and ensures that each member's expectations are met.

Alex Cheng, Technical Support Coordinator

Technical Support Coordinator

Alex responds to enquiries regarding seminar registration and technical issues, and assists members to troubleshoot issues encountered when accessing membership services through CAPIC's website, including the IMMeForum and the IMMeCentre.

Alex also oversees the logistics and on-site setup of equipment for seminars and events, and handles the technical aspects of the office's operation. He coordinates various IT projects that facilitate access to membership services and is also involved in the development of the membership management system.

Born in Hong Kong and raised in Toronto, Alex holds a Bachelor of Science degree from the University of Toronto. While specializing in biological chemistry, he also took computer-related courses as electives. Alex is a photography enthusiast and likes to work on DIY projects in his free time.

Fiona Lobo, Marketing Specialist

Marketing Specialist

Fiona is CAPIC’s in-house social media specialist, possessing sound project management and marketing skills and an eye for compelling content. Fiona oversees CAPIC’s presence on its network of social media platforms, curating user-friendly content that fosters engagement and brand visibility, working effectively with other members of the team on SEO, marketing campaigns, and branding.

Lucia Haggart, Senior Events Coordinator

Senior Events Coordinator

Lucia Haggart is CAPIC’s new Event Coordinator. Her passion for people and events led her to a career of program management in the private and non-profit sectors. Her position includes coordinating CAPIC’s many education and other events. Lucia will work closely with CAPIC’s staff and local Chapters to ensure all events reach their full potential. With a busy event calendar ahead, Lucia is excited and pleased to bring her experience to CAPIC. Originally from Colombia, Lucia lives in beautiful Vancouver, British Columbia. Outside work, she enjoys travelling and spending time together with her husband and two kids.

Omotola Olatunji, Administrative Coordinator

Administrative Coordinator

Omotola provides administrative support to the Board of Directors by ensuring all secretarial and organizational activities are performed. She reports to the CEO and coordinates meetings, events, and special projects.

Born in Nigeria, Omotola studied Law at Lagos State University and graduated from the Nigerian Law School. She prides herself in her documentation and communication skills and in her ability to speak publicly with and without a script. Omotola loves to read, dance, and engage in sporting activities. When not at work, she volunteers at the senior health care centre at North York General Hospital.

Shelly Xu, Accounting Bookkeeper

Accounting Bookkeeper

Shelly is CAPIC’s in-house accounting bookkeeper. With over 10 years of experience in the accounting field, she handles the daily full-cycle accounting work and produces financial and accounting reports for management. Shelly provides support to CAPIC’s Audit and Financial Committee and external audit personnel. Shelly enjoys travelling and spending time with her family.

Shumu Haque, Membership Coordinator

Membership Coordinator

Shumu's job responsibilities include receiving and processing membership applications and helping out members with their general questions and concerns. She also coordinates and takes part in various membership events across the country.

Born in Sri Lanka and brought up in Bangladesh, Shumu completed her diploma in Print and Broadcast Journalism from Humber College in Toronto. She is fluent in Bangla, English, Hindi/Urdu, a little bit of Gujarati, and has a special interest in issues pertaining to human rights and equality across the globe. A voracious reader, Shumu is also passionate about writing and travelling.

Ziaad Ghantous, Business Development Coordinator

Business Development Coordinator

Ziaad Ghantous was born in Beirut, Lebanon, but has lived in Quebec since the early 1970s, growing up in Montreal. He holds a bachelor’s degree in International Business from UQAM. Ziaad became a CAPIC member in 2014 and has been a regulated immigration consultant since 2016. Rapid and sustainable user growth are his true passions, while getting life-changing products into the hands of millions of people is his calling. Empowering a team to do the above provides Ziaad with enormous gratification.